CE
Carine E

1 reviews | Active since Mar 2009

31 Jan 2015, 12:58

No feedback except harassing calls

I have sent you my Article 74U that confirm that I have paid all my debts and paid an additional R1000.00 plus to Woolworths. You don't respond to emails and your call centre ladies seem to be way behind with information. Stop bullying me and start answering your emails. I have sent my mail to yourself on 22 Jan and again today. You have 20 days from the 22nd otherwise I am complaining to the credit ombudsman. This is unacceptably bad service.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply02 Feb 2015, 09:34
Official
Hello carinee,

We refer to the complaint received on 31 January 2015 and hereby confirm that we act on behalf of Woolworths.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Regards

Carmen Visagie

Supervisor


ATTORNEYS o NOTARIES o CONVEYANCERS

TEL : ***0 / 9130

FAX : ***7

FAX Direct: ***

Email : ***