Neo Letswalo from brooks and luyt ***********

I requested a letter from Neo Letswalo who is an administrator at brooks and luyt stating that I have an arrangement with them and that I have been making regular payments with the company but instead she sends me an email telling my account has been suspended not explaining why? as a result I am unable to register my lil sister at a financial institution due to the record they have given me.when trying to reach her she tells her colleagues to tell me she is not available, of which when I spoke to Bongani Ndwandwe from their complaints department confirmed that she is in fact available like I knew. don't make a mistake of consenting to an agreement with this these people, you will regret it for the rest of your life. their complaints department is just as useless.