KS
Kenny S
1 reviews | Active since Nov 2016
24 Mar 2025, 08:59
****med by your represtentavi
This is pure consumer harassment. I settled my ABSA Home Loan from the offer I received via Brooksluyt, and I was ****med. I paid up the offer on 31 January 2025, and they promised to give me a letter of settlement after 15 days, today is 24 March 2025, and I received nothing. I regret making the payment.....Nxa!!!! All they do when I make follow-ups is nothing but claim that they escalated the matter.
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Brooks and Luyt's replyOfficial
25 Mar 2025, 07:58Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply25 Mar 2025, 07:58
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team