LDCJ
Lasalle De Carvalho Jeronimo

1 reviews | Active since Oct 2011

07 Sept 2018, 11:22

luyts and brooks harassment

I have recently received a court summons from these people for a credit card account that was paid off in July. I have requested the bank to close the account as soon as it was paid off and I have got in my possession the letter confirming the account is closed. Yet almost three months later they still serve me with legal documents.

Standard bank confirms this and the law firm confirms the same thing, despite me having done my part they still send me these legal documents. I see it as harassment and defamation of my person. None of these institutions apologize and recognize wrong doing.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply07 Sept 2018, 13:01
Official

We refer to the complaint received on 07 September 2018 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.