rR
retha R

1 reviews | Active since Jul 2017

19 Apr 2021, 10:08

LOWEST EXCUSE FOR A LAW FIRM.

If I could rate them lower I would. I keep getting phone calls from them, for a Truworths account I never opened. Each time I am told to email them or they apparently remove my details from their system. THEY ARE ****!!!!!

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply19 Apr 2021, 10:46
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards 
Brooks and Luyt
Brooks and Luyt's reply19 Apr 2021, 11:16
Official
Good day Retha C, 

Thank you for your feedback.

Kindly provide us with  your Account/Reference number  or contact details in order for me to investigate your compliant and provide feedback accordingly. Please send your details to *** or ***

Trust the above is in order.

Kind Regards.
Vanessa Applegreen
rR
retha R's update19 Apr 2021, 11:22
Reviewer Update
I don't have an account number. Every time I have to email your company or phone and give my cell number. Why? It is your company that has the pathetic reviews. Sort this out. How can you keep harrassing people but you are unable to fix your problems yourself?