1 reviews | Active since May 2009
Keeping my documents
<p>I have settled my account but they keep calling for my I.D and thanking the payment but no paid up letter has been recieved. I have been threatened by one consultant that if i dont give my I.D they wont process my request and clearly that is what is happening now. Is there an direct manager that can assist or do i have to now report this to the aubadsman?</p>
We refer to the complaint received on 19 April 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
We refer to the complaint received on 19 April 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
Thank you Slindile for coming back to me, The payment of R10.00 was made earlier today.
All the calls thatI was getting thanking me for the payment could've told me about the R10.00 now a month later it pops up. Its unprofetional.
Thanks again though fpr the feed back, the recording and ill be waiting for the paid up letter.
Thank you Slindile for coming back to me, The payment of R10.00 was made earlier today.
All the calls thatI was getting thanking me for the payment could've told me about the R10.00 now a month later it pops up. Its unprofetional.
Thanks again though fpr the feed back, the recording and ill be waiting for the paid up letter.