GP
Gelene P

1 reviews | Active since Jun 2016

09 Jun 2016, 11:55

Irritating

<p>They keep phoning me, when they actually are looking to speak to my husband. We keep asking them to send us a statement of our account but they dont send it. </p>

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply09 Jun 2016, 12:20
Official

We refer to the complaint received on 9 June 2016 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Best regards,