NH
Nardia H

1 reviews | Active since Feb 2014

27 Nov 2019, 13:49

inefficient and unresponsive

This company is acting on behalf of Nedbank and has sent a summons for a defendant (not myself) to my residence. I have called and emailed numerous times, even contacted the manager whose name is David but they have not come back to me. They are unresponsive and irresponsible as I am trying to rectify the matter but not receiving their cooperation

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply27 Nov 2019, 14:36
Official
We refer to the complaint received on the 27 November 2019 and hereby confirm that we act on behalf of the Nedbank Bank

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably

NH
Nardia H's update27 Nov 2019, 14:41
Reviewer Update
I would like to know when I will be contacted as this has been going on for a few days and nobody has responded to my calls or emails
NH
Nardia H's update28 Nov 2019, 14:47
Reviewer Update
Its is now the 4 days and nobody has returned my call or answered my email.... When will I get a response? I will report this to the Law society