xX
xprince X
1 reviews | Active since May 2017
20 Feb 2019, 13:03
*********** Luyt and Brookes attorneys
Hi , I dont what to do now as i've exhausted all channels calling everyday to get a settlement letter from Brookes and Luyts attorneys for my Markhams account .Everyday i call my letter will be sent in 24 to 48 hours which i believe payment should have reflected as we now in the next month . I've spoken to 4 different consultants and 2 of them say my request wasn't logged on the system and they just did and up until today i have not received the letter and its exhausting and im frustrated with they *********** staff and the same story all the time .
Helpful (0)
Replies (1)0
Replies (1)
Brooks and Luyt's replyOfficial
21 Feb 2019, 08:40We refer to the complaint received on the 20 February 2019 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Brooks and Luyt's reply21 Feb 2019, 08:40
Official
We refer to the complaint received on the 20 February 2019 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably