*********** and Uncoperative
<p>This company hire the most *********** consultants. They call you and don't have all the neceesary documentation and information. While I acknowlege that I am in debt I do expect to still be treated with respect. I get 3-4 calls a day regarding the same query, one consultant wil give you information and the next consultant that contacts you will contradict that information</p> <p>They never repsect your requests. I have to request a statement 3 times in the past month and to date have still not received said statement. I do believe it's within my rights as a consumer to see the current state of my debt and the breakdown of my payments.</p> <p>I have reacherd the point where I am now going to report this company to the debt collecting council or regulatory body as am receiving no joy from talking to their consultants.</p>
We refer to the complaint received on 14 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 14 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
