SQ
Shanice Q
1 reviews | Active since Sept 2020
14 May 2022, 05:47
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I have an arrangement in place on my ABSA credit card which was agreed upon last year and payments have been made diligently on a monthly basis, I receive an email from them yesterday advising that I have no arrangement in place and to urgently contact there offices...at the beginning of the year they threatened me with legal action due to non payment although payments were being made on a monthly basis!
Absolute bunch of dimwits, honestly not sure why companies even use them
Helpful (0)
Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
16 May 2022, 08:11Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Brooks and Luyt's reply16 May 2022, 08:11
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
SQ
Shanice Q's updateReviewer Update
01 Jun 2022, 20:44I do not accept your apology as yet again I received harassment from your company. A S129 notice has been issued yet I have made payments each and every month!
SQ
Shanice Q's update01 Jun 2022, 20:44
Reviewer Update
I do not accept your apology as yet again I received harassment from your company. A S129 notice has been issued yet I have made payments each and every month!
Brooks and Luyt's replyOfficial
07 Jun 2022, 09:23Good day
Please accept our apology for any inconvenience and frustration caused.
Kindly be advised that the section 129 is part of the legal process on all matters handed over to us, in order to protect our client's interest.
Trust the above is in order.
Kind Regards.
Please accept our apology for any inconvenience and frustration caused.
Kindly be advised that the section 129 is part of the legal process on all matters handed over to us, in order to protect our client's interest.
Trust the above is in order.
Kind Regards.
Brooks and Luyt's reply07 Jun 2022, 09:23
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Kindly be advised that the section 129 is part of the legal process on all matters handed over to us, in order to protect our client's interest.
Trust the above is in order.
Kind Regards.
Please accept our apology for any inconvenience and frustration caused.
Kindly be advised that the section 129 is part of the legal process on all matters handed over to us, in order to protect our client's interest.
Trust the above is in order.
Kind Regards.