BM
Bassie M
1 reviews | Active since Jan 2019
24 May 2019, 12:41
Incompetency
This company is really ***********. They have been calling me for over a year now for an account that belongs to my deceased sister. I have spoken to more than 8 consultants and told them the same thing. I even sent them the death certificate, what I waste of precious time. This is ******* guys. Get your act right
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Brooks and Luyt's replyOfficial
24 May 2019, 13:15We refer to the complaint received on the 24 May 2019 and hereby confirm that we act on behalf of Truworths
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Best regards,
Brooks and Luyt's reply24 May 2019, 13:15
Official
We refer to the complaint received on the 24 May 2019 and hereby confirm that we act on behalf of Truworths
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Best regards,