Incompetency

The most *********** company ever. They send messages and when you call you're told to ignore the smses. The worse *********** "mistake" they did this month, they duplicated 1 account and I kept getting nonsense messages that I have not paid. They funny part about this mistake its that it never happened , only happened after I settled my account. So I'm wondering if that's a mistake or how they **** clients . Doesn't sound like a mistake to me