VJ
Vanessa J

1 reviews | Active since Jul 2021

07 Jul 2021, 20:16

Incessant harassment for debt which is not mine.

I have been inundated with phone calls from this firm for Standard Bank credit card debt which does NOT belong to me. This is the last message received-

Standard Bank CARD Payment Reminder : Please reply today with an amount that you can afford to pay by 30 July21, make payment to Standard Bank ***. Brooks&Luyt Inc.

I have emailed them to inform them of my intention to lay a formal complaint with the Law Society, as well as the Debt Collection Ombudsman should they choose to not desist and remove me from their database. I am sick of them, quite frankly. They are not even professional enough to include a reference number or contact details on their sms correspondence. It absolutely beggars belief.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply08 Jul 2021, 07:45
Official
 Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards