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ken.jules ken.jules

1 reviews | Active since May 2017

31 May 2017, 18:08

I don't even have a Woolworths account!

<p>I started getting threatening SMS' S a week ago regarding the fact that I have NOT HONOURED my Woolworths account, escalating to threatening me with a summons from the Sherrif of the court, delivered to my home or place of work. The fact is that I have never HAD a Woolworths account, nor do I want one, despite being sent an SMS a month ago, stating I had been selected to apply for one. Woolworths and your agencies - get your facts straight before you start alienating your customers!</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply01 Jun 2017, 07:42
Official

We refer to the complaint received on 31 May 2017 and hereby confirm that we act on behalf of Woolworths.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.