SR
Sisanda R
1 reviews | Active since Dec 2015
18 Aug 2023, 11:17
Horrible service
They are the worst and most rude people till today my account hasn’t been updated to be paid up and I am still waiting for the paid up letter.
They drop the phone and sometimes even they lie about the mangers etc
Helpful (0)
Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
21 Aug 2023, 11:41Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply21 Aug 2023, 11:41
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
SR
Sisanda R's updateReviewer Update
21 Aug 2023, 12:36I received a call from the supervisor and my matter/query was resolved immediately thank you so much for the assisted.
SR
Sisanda R's update21 Aug 2023, 12:36
Reviewer Update
I received a call from the supervisor and my matter/query was resolved immediately thank you so much for the assisted.
Brooks and Luyt's replyOfficial
23 Aug 2023, 09:14Good day Sisanda,
We are glad that you were assisted accordingly. Thank you for your patience and understanding and once again we do apologize for any inconvenience caused.
Kind Regards
Management Team
We are glad that you were assisted accordingly. Thank you for your patience and understanding and once again we do apologize for any inconvenience caused.
Kind Regards
Management Team
Brooks and Luyt's reply23 Aug 2023, 09:14
Official
Good day Sisanda,
We are glad that you were assisted accordingly. Thank you for your patience and understanding and once again we do apologize for any inconvenience caused.
Kind Regards
Management Team
We are glad that you were assisted accordingly. Thank you for your patience and understanding and once again we do apologize for any inconvenience caused.
Kind Regards
Management Team