Horrible service 😡😡😡😡😡😡😡😡😡😡😡

A horrible experience I have ever encountered in my entire life.

Here is the story,Brooks and Luyt called me and send me an SMS to settle my Capitec account,and the agreement was I was gonna settle the account on the 25 November 2022, Instead I settled my account on the 24 of November 2022..so here is the worst nightmare, contacted brooks and luyt on this last week with regards to my paid up letter bcos I checked my credit report my account is still showing that I didn't pay.

Here is their response:

Your account was sent back to Capitec on the 25of November 2022. Why did they make the arrangements of me settling the account on the 25th, wheres they know the account will be sent back to Capitec ?😡 And why on the 25th wheres I made an immediate payment on the 24th?

Contacted Capitec......

My account all of the sudden is with MBD ...

Contacted MBD...my account is not with them.

Brooks and luyt currently not taking calls at all...been trying the whole of last week !!!!

What a horrible service!!!!!!!

It must be nice treating your client like this.