MS
Michelle S

1 reviews | Active since Mar 2019

08 Jun 2020, 05:51

Horrible Brooks Luyt!

What a horror show. No reply to emails. Phone number is an answering machine. When phoned staff is rude. They were phoning me for an account I know nothing about, I was promised proof, nothing received 4 months later and still continious phone calls. I will be taking my complaint to their directors if not resolved within 24 hours. The harrassment is ridiculous, staff cannot speak proper english, phone gets put down in your ear.

0
Replies (2)
MS
Michelle S's update08 Jun 2020, 05:53
Reviewer Update
Cell ***. Email ***
Brooks and Luyt
Brooks and Luyt's reply08 Jun 2020, 07:48
Official
Good day,

Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused. 

Can you kindly send an email to complaints(at)brooksluyt.co.za with your reference number so that I can assist you accordingly?

Kind Regards