DH
Desmond H
1 reviews | Active since Apr 2015
02 May 2024, 12:44
Harrassment
During Covid Nedbank wrote off an amount I owed on a credit card as I had lost my job. Since 2022 Brooks & Luyt have been harassing me with dozens of SMS's despite it having been written off as well as prescribed. I need them to stop this.
Helpful (0)
Replies (1)0
Replies (1)
Brooks and Luyt's replyOfficial
02 May 2024, 15:28Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply02 May 2024, 15:28
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team