1 reviews | Active since May 2016
Harrassment
<p>On the 23 June 2017 i received a call from the Call Centre asking when am i paying for my account at FNB again. I landed up putting the phone down as i dont think they have the right to call me on my work number. Then yesterday just before 4h30, being the 27 June 2017, they called me again on my work number and i asked them to call me on my cell phone which they didnt do, and they called again on the office line.</p> <p>This is harrassment as i pay every month without fail and now they are phoning me for my next payment. They have NO RIGHT!!! Thye need to take my phone numbers off of their system. They must phone people who dont pay and leave the ones who do pay alone. Its very annoying to get these calls during office hours.</p>
We refer to the complaint received on 28 June 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 28 June 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Again just on 8am, i get a call from them. Seriously, if they need to contact me, then they must use my cell phone number ********** 161
Again just on 8am, i get a call from them. Seriously, if they need to contact me, then they must use my cell phone number ********** 161