1 reviews | Active since Jun 2015
Harrassed!
<p>I had an account with brooks and luyt for my woolworths card which was settled in may. Was an issue to get a statement and my paid up letter but eventually got it then this month instarted getting missed calls from different numbers 3 or 4 times daily which turned out to be them i assumed it was a mistake but then staryed getting calls from consultants asking me when i am planning to pay ?? When they actually look at my account they apologise but the next day the same thing i have requested my number to be removed but still get calls and missed calls daily. Over the last 3 days I have had 14 missed calls and spoke to two differnt consultants bit again received 3 calls after that !! I do not appreciate being harrassed especially afyer my account was settled 4 months ago!!! </p>
We refer to the complaint received on 23 September 2016 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 23 September 2016 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
