Harrasment and it is Annoying!!
<p>My FNB loan account was handed over to Brooks & Luyt as I was struggling to pay and defaulted. They started calling me and when I eventually made arrangements they still calling me for the samething. </p> <p> They all not even coming with anything different from from what i have arranged, i fail to understand why cant they see on their system if arrangements has been made or not? and why cant they call myabe once a month just for remind since it seems like calling is their duty more than making arrangements at once.</p> <p>Can you guys stop harassing me by your calls all day and call me when "maybe" if i am not paying as per my arrangemenets. it is just the begining and i am annoyed already with your stupid calls everyday.</p>
We refer to the complaint received on 6 April 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 6 April 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.