Harrasment and Incompetence

Disrespectful staff who threathen people.You are not above the law,consumers have rights to.Acc was pd in full as settlement was given by your agent.Now they claim short payment but refuse to hand over the recordings.Supervisor calls and says they will listen to it and get back to me,still waiting.She said if it was agents fault they will write off.I offered to pay the R400..now they claiming thousands.Still waiting for her call,in the mean time got to deal with the rude,threathening staff daily.I will be reporting this to the ombudsman as well as the law society.The directors should be held responsible for their staffs behaviour.YOU ARE NOT ABOVE THE LAW,especially when we comply.Stop Bullying people. All they will say is given to relevant department and they will contact you.Our rights are reserved and we have a right to our recordings.This is to protect both parties.So much for transparency.