Harrasment
<p>For last 8 months I keep receiving a call from the call centre on my cell, home number and work number to remind me of a debit order that will go off and although I have never had a failed debit order with regular payments and numerous calls with all the consultants advising them to please stop calling me however I still receive calls on all 3 of the above numbers, this is highly frustrating and is start to feel like harassment.</p> <p> </p> <p>Please stop calling me to remind me of the debit order, it is highly frustrating.</p>
Official business reply:We refer to the complaint received on 22 June 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Official business reply:We refer to the complaint received on 22 June 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.