1 reviews | Active since Aug 2016

06 Jan 2017, 10:50

harrasment

<p>Ive been harrased by this company every day for the last 3 months. They call by computer and when you answer theres nobody on the other side. </p> <p>They look for people I dont know on behalve of african bank. They also threaten me by sms</p> <p>Several times I spoke to thier personel explaining that I dont know mr dire and asked them to remove my number from thier list. The personel seems to be illeterate or dont know how to do thier work. </p> <p>I explained it to them in afrikaans english and setswana but they still keep on phoning me.</p> <p> </p> <p>IT seems that this company dont know what they do and dont train thier staff . It seems that they are just wasting money of thier clients and making a nusance of themselves</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply06 Jan 2017, 15:25
Official

We refer to the complaint received on 6 January 2017 and hereby confirm that we act on behalf of African Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.