LG
Lucresia G
1 reviews | Active since May 2016
18 Aug 2021, 11:32
Harassment with appalling service
I made an arrangement via email with Brooks and Luyt on 16th June with regards to monthly payments, as I'm currently on maternity leave and am unable to answer calls at random times.
Yet I am still being harrassed, and they've even resorted to contacting others whom I have no contact with. Truly disgusting service and they never respond to any emails or action them correctly.
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Brooks and Luyt's replyOfficial
18 Aug 2021, 14:05Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Brooks and Luyt's reply18 Aug 2021, 14:05
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.