DV
Dina V

1 reviews | Active since Apr 2014

12 Jun 2017, 09:09

Harassment - I don't have an Identity account

<p>These ppl phone me every day up to 20 times a day from numbers all over the country. They messaged me to say i need to make payment on my IDENTITY account. I have never opened an identity account, so they are contacting the wrong person. They do not even message you with proof, they dont use your name, your ID or even mention where you apparently made such debt!!! Stop calling me!!!</p>

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply12 Jun 2017, 09:58
Official

We refer to the complaint received on 12 June 2017

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

DV
Dina V's update12 Jun 2017, 10:01
Reviewer Update

Please resolve this issue asap.. and in the mean time.. stop harassing me 20 times a day. I cannot have so many calls coming through on my phone at work like this!!! For an account that is not even mine!!!! Stop it!!