MVDW
Melanie Van Der Westhuizen
1 reviews | Active since Jun 2019
30 Jun 2020, 11:09
Harassment for account that is NOT overdue...
Also been getting harassment sms' saying that I have an overdue account with MFC. I just confirmed with MFC that my account is in good standing. Tried phoning 2 different numbers but only get automatic voice service blabbing on about settlement offers. Waited 5 minutes and still not being able to speak with someone I hung up. Spamming at it's best and they already have such a bad rep!!!!
Helpful (0)
Replies (4)0
Replies (4)
Brooks and Luyt's replyOfficial
30 Jun 2020, 12:49 Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with all the details to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with all the details to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Brooks and Luyt's reply30 Jun 2020, 12:49
Official
Good day
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with all the details to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Can you kindly send me an email with all the details to complaints(at)brooksluyt.co.za so that we can assist you accordingly.
Kind Regards
Brooks and Luyt's replyOfficial
30 Jun 2020, 14:27Good day
Thank you for this. I have escalated this to the relevant department and someone will be in contact as soon as possible to rectify the matter accordingly.
Kind Regards
Thank you for this. I have escalated this to the relevant department and someone will be in contact as soon as possible to rectify the matter accordingly.
Kind Regards
Brooks and Luyt's reply30 Jun 2020, 14:27
Official
Good day
Thank you for this. I have escalated this to the relevant department and someone will be in contact as soon as possible to rectify the matter accordingly.
Kind Regards
Thank you for this. I have escalated this to the relevant department and someone will be in contact as soon as possible to rectify the matter accordingly.
Kind Regards
MVDW
Melanie Van Der Westhuizen's updateReviewer Update
30 Jun 2020, 15:23Thank you Quentin Tolmay for your friendly assistance and for sorting this out so quickly.
MVDW
Melanie Van Der Westhuizen's update30 Jun 2020, 15:23
Reviewer Update
Thank you Quentin Tolmay for your friendly assistance and for sorting this out so quickly.
Brooks and Luyt's replyOfficial
30 Jun 2020, 15:53Good day
Thank you I will pass the message to Quentin.
Kind Regards
Thank you I will pass the message to Quentin.
Kind Regards
Brooks and Luyt's reply30 Jun 2020, 15:53
Official
Good day
Thank you I will pass the message to Quentin.
Kind Regards
Thank you I will pass the message to Quentin.
Kind Regards