HK
Hema K

1 reviews | Active since Mar 2009

03 Sept 2020, 11:41

Harassment by Brooks and Luyt

It's ridiculous that I've had to call so many times to have my number removed from their database, as it has belonged to me for a number of years, and NOT Petrus Louw! They keep promising to remove my number for years now, but never do, so I keep getting nuisance calls and text messages. I have no loan accounts or debt to be serviced! I see that there are a number of people experiencing the same issue. If this harassment does not stop, I will be contacting each individual with the same complaint and be pursuing a class action suit against Brooks and Luyt!

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply03 Sept 2020, 12:44
Official
Good day

Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

May I please let me know if there is perhaps a reference number attached to the messages you are receiving so that I can investigate this accordingly? 

Kind Regards
HK
Hema K's update03 Sept 2020, 13:14
Reviewer Update
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Brooks and Luyt
Brooks and Luyt's reply03 Sept 2020, 13:41
Official
Apologies but I cannot view it on this platform will you be able to email to complaints(at)brooksluyt.co.za?