CL
Cynthea L

1 reviews | Active since Nov 2013

06 May 2015, 15:16

Harassment & Bul****

MBD started harassing and used bullying tactics for a FNB credit card debt over 8 years ago which was settled and also updated on ITC as paid-up. Now out of the blue Brooks and Luyt are at it using harassment tactics with sms's and emails to a private company email for all to see after I asked them to forward any communication to my private email address.<br> This so called account is over 8 years old, settled and dealt with. Strange that you act on behalf of FNB as they offered me a new credit card recently which I declined. Would they do this if I still owe them? I think not!!<br> I will be reporting Brooks and Luyt to the NCR ombudsman if you don't stop harassing me. Issue the summons you threaten me with so we can settle this in court at your account or stop harassing and bullying me immediately!!

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply06 May 2015, 15:37
Official
Hello Cynthealan,

We refer to the complaint received on 6 May 2015 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.