NL
NAOMI L

1 reviews | Active since Mar 2017

20 Apr 2017, 14:11

harassment and victimisation

<p>tHIS IS MY SECOND COMPLAINT.</p> <p> </p> <p>AFTER I WAS PROMISED THAT EVERYTHING WILL BE SORTED.</p> <p> </p> <p>REQUESTED A SETTLEMENT. PAID IT ALL AS PROMISED. THEN RECEIVE AND SMSM ON MY HUSBANDS TEL NUMBER OF DEFAULTJUDGEMENT WILL BE TAKEN UNLESS PAID.</p> <p> </p> <p>THIS ACCOUNT WAS PAID AND SETTLED. THEIR EXCUSE WE DO NOT SEE YOUR PAYMENT ON OUR BANK. IS THAT MY PROBLEM IF I FORWARDED PROOF OF PAYMENT TO YOU.?????????</p> <p> </p> <p> </p> <p>UNACEPTABLE *********** USELESS PEOPLE</p>

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply20 Apr 2017, 14:52
Official

We refer to the complaint received on 20 April 2017 and hereby confirm that we act on behalf of ABSA Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.