1 reviews | Active since Oct 2015
Harassment and Incompetency
<p>To whom it may concern,</p> <p> </p> <p>I am writing this in utmost disgust and frustration as I have send how many mails every month regarding this matter but its clear that Brooks/ABSA does not care about the terrible service they deliver. </p> <p><br />Your Firm has been hounding me non-stop at all hours of the day on the phone even though I have requested how many times that I am not allowed to take private calls at work and that Brooks/ABSA must send a mail. The lady on the line stated that they do not work via email that is funny as this is a lie. </p> <p> </p> <p>The incompetency of allocating payments that was made to them as it is clear that Brookes/ABSA can not do their work and I see this as poor service as I have to complain about this every month. Please get your books in order its not my job do your job for you. </p> <p> </p>
We refer to the complaint received on 1 March 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 1 March 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
