1 reviews | Active since Jun 2017

26 Jun 2017, 14:17

Harassment and incompetency

<p>Paid and closed my Standard Bank Account last year July. In Auagust got a letter of demand and called to asked them to stop because I have a paid up letter. 2 weeks ago they are back with pupular demand, even threatening to sue for the same account. Standard Bank have confirmed that I have a clean bill. But Brooks and Luyt is continoisly harrssing me with their incomepent staff. </p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply26 Jun 2017, 14:40
Official

We refer to the complaint received on 26 June 2017 and hereby confirm that we act on behalf of SBSA

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.