DD
Dee D

1 reviews | Active since May 2017

04 May 2017, 10:08

Harassment and bad service

<p>Thes people phone you 24 hours a day even if they let the phone ring only three times. I have even had the phone put down in my ear. Iam making payment every month and they still harrasse me. Please stop phoning me or I will block you. Worst service in the history of attorneys. You people should be ashamed at the way your call centre contacts and harrasses people. Tired of all the appologies and Iam tried of all the phone calls .......You excuses are also getting lame....think of new ones!!!</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply04 May 2017, 16:39
Official

We refer to the complaint received on 4 May 2017.

We further confirm that the matter has been escalated to our the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.