1 reviews | Active since Dec 2010
Harassment
Good day
Please note that I do not appreciate calls from Brooks & Lyt Attorneys as the payment arrangement of R1500 was entered into between myself and FNB.
Even if I had arranged with them, I find their calls short of harrassment to say the least. I am paying so why do I need to be called only to be told how much my balance is? I am not at all happy. When I don't answer 011, they change to 041, 040, etc. This must stop unless some law authorises them to disturb the peace of a paying customer.
We refer to the complaint received on 24 July 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 24 July 2018 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.