SA
Sameera A

1 reviews | Active since Jun 2018

08 Jun 2018, 09:56

Harassment

We receive calls daily from 10 different numbers from the same attorney regarding an Absa account which is under debt review. The debt councilor has sent them numerous requests regarding the documents and harrasment calls and they dont respond but continue to call us daily . This is total harassment from Brooks and Luyt. The account is upto date. Yet they keep harrassing us to pay up the account and they even have the audacity to offer a discount Really!! ********s!!! Please help. This is an unreasonable action by attorneys office Brooks and Luyt.

This action is ******* they shoud be investigated by Carte Blanche. Its about time this harrasment comes to an end.

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Replies (2)
Brooks and Luyt
Brooks and Luyt's reply08 Jun 2018, 11:05
Official

We refer to the complaint received on 08 June 2018 and hereby confirm that we act on behalf of Absa Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Best regards,

Brooks and Luyt
Brooks and Luyt's reply11 Jun 2018, 13:07
Official

We have attempted to contact you via the email address supp****. Please contact our offices to discuss your complaint.

Best regards,