CH
Candice H

1 reviews | Active since Apr 2017

05 Apr 2017, 12:10

Harassment

<p>I have had nothing but an ********* and unprofessional experience with Brooks & Luyt. Their phone calls are unrelenting, they send 'Final Notice' e-mails (despite payments being up to date) and when you respond to the mail, you get no response! I have never had such an unpleasent experience with a company and will be taking this matter further.</p>

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply05 Apr 2017, 12:41
Official

We refer to the complaint received on 5 April and hereby confirm that we act on behalf of Woolworths Financial Services.

We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.