harassment !!!!!!!!!!!!!!!!!!!!!!11

once again I have resorted to this platform. I am making payments on an outstanding amount due by my 80 year old father. I get "thank you for your payment" emails followed by another 30 calls asking for the very same payment i was thanked for. And now, even after agreeing that I would be the one contacted, this company continues to phone and harass my elderly father creating such stress and confusion that I have to take him to the doctor. I will no doubt get another auto-response from the "customer service" team and nothing will change.