TG
Thembi G

1 reviews | Active since Nov 2016

23 Nov 2016, 16:57

harassing calls, changing phone numbers

<p>agents calling every 5 minutes looking for my collegue who is on leave... they kept calling as if we can hide a person. they dont update their CRM system (if they have any) to indicate latest message... waste of my time and energy. Annoying </p>

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply24 Nov 2016, 13:17
Official

We refer to the complaint received on 23 November 2016 and hereby confirm receipt of your complaint.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.