Harassing calls and interfering with family members

Item: Brooks and Luyt
Rating: 1
Author: Thasha S

This company does not comply with the NCR regulations. They hound ppl for old debt that has already prescribed and start calling your family members.

They do not respond to emails nor do they comply to their calls and their calls are recorded so maybe they should go listen again to the calls ans adhere to the queries of the ppl they are harassing.

Very unprofessional and ***********

Helpful (0)

Replies (2)

Brooks and Luyt's replyOfficial

03 Dec 2024, 08:34

Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team

Brooks and Luyt's reply03 Dec 2024, 08:34

Official

Thasha S's updateReviewer Update

06 Jan 2026, 10:34

It's a whole year and more and you are still harassing me for OLD DEBT. Please stop threatening and harassin human beings for debt that was written off that your company bought over.

I will take this further with the NCR.

Thasha S's update06 Jan 2026, 10:34

Reviewer Update