GK
Gideon K

1 reviews | Active since Mar 2010

25 Aug 2017, 11:22

Harassing by keep calling after I send a mail.

Hi this people keeps calling any time of the day I did send a mail stating that I will only Correspond by mail and will not speak by phone. They just keep calling me I have proof that they read my mails. I also send a mail to consumer protector the just answered I must take this up with lawyer society according to me this is a consumer problem.

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply25 Aug 2017, 12:42
Official

We refer to the complaint received on 25 August 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

GK
Gideon K's update25 Aug 2017, 14:40
Reviewer Update
This is the same reply they send to everyone nothing happens to resolve the matter it just stays at his same reply they give everyone.