RO
Raymond O

1 reviews | Active since Aug 2021

17 Aug 2021, 11:01

Harassed by Brooks and Luyt for Truworths - I'm not even a client !

I'm being harassed by Truworths debt collectors - Brooks and Luyt Someone by the name of Flannagan owes Truworths some money.

For a while now, I am getting automated robo-calls about my account (Flannagan) being handed over to Attorneys and often get multiple calls per day from rude call centre staff looking for Mr Flannagan.

Despite telling them multiple times that they have the wrong number, they keep calling.

I don't have a Truworths account. Never will. My name is not Flannagan. My phone number does not belong to Flanagan. I've had the same phone number since Vodacom started selling mobile phone contracts. Kindly amend your records. And stop calling me.

I am not your client !

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply18 Aug 2021, 07:56
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards