CO
Chantelle O
1 reviews | Active since Apr 2018
19 Dec 2019, 16:27
Harassed and Aggravated
I am tired of being harassed by Brooks and Luyt employees. My daughters account is settled in full and yet I receive more than one call on any given day. I keep requesting for a settlement letter and they have 101 excuses and I also keep requesting that they remove my number from their system, but clearly they do not understand basic English
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Replies (1)
Brooks and Luyt's replyOfficial
20 Dec 2019, 07:54Good Day Chantelle O
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been escalated to the relevant Manager for further investigation and someone will be in contact a soon as possible.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been escalated to the relevant Manager for further investigation and someone will be in contact a soon as possible.
Kind Regards
Brooks and Luyt's reply20 Dec 2019, 07:54
Official
Good Day Chantelle O
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been escalated to the relevant Manager for further investigation and someone will be in contact a soon as possible.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been escalated to the relevant Manager for further investigation and someone will be in contact a soon as possible.
Kind Regards