Hellopeter
Share Your Experience

1 reviews | Active since Jan 2012

20 Feb 2018, 11:22

Hanging up after you answer

Please may I have an explanation as to why I received a call from your number ********** and after I answer, the caller hangs up? And from what I understand from hello Peter, this is a very common occurrence.

I am blocking the above number now.

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply20 Feb 2018, 12:27
Official

We refer to the complaint received on 20 February 2018 and hereby confirm that we act on behalf of the National Student Financial Aid Scheme.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

's update03 Mar 2018, 10:26
Reviewer Update
Hello. Please can you confirm what amount and on what date I will be debited on my account? I was told that I would receive an email with this regard which I have yet to receive. I have also not been debited this month, which I was expecting. Thank you
's update24 Apr 2018, 05:41
Reviewer Update
Hello. When we spoke, I informed you that I was paid each month on the 25th. Who in their right mind would then set up a debit order on the 24th of the month? I want you to call me TODAY and change the debit order to the 25th!!!!!!!!!!!!!! I now have overdraft charges on your ****** debit order. And I want something in writing to confirm the date, which I already requested but did not recieve