1 reviews | Active since Mar 2017

16 Mar 2017, 13:37

Financial Harrassment

<p>Continues and persistent telephonic and sms FINANCIAL HARRASSMENT in an attempt to collect on PRESCRIBED DEBT.</p> <p>Amendments to the National Credit Act (NCA) in 2015 made it clear that it is ******** for any credit provider or debt collector to try to collect payment on a prescribed debt.</p> <p>Sometimes, a credit provider will sell their prescribed debts to a debt collector who will then contact you, demanding payment. This is also ********.</p> <p> </p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply16 Mar 2017, 15:31
Official

We refer to the complaint received on 16 March 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.