NR
Nicarl R

1 reviews | Active since May 2015

10 Aug 2017, 09:17

Feed up

<p>I keep getting harassed by the above Company, I have told them numerous times that I have not had a credit card in 20 years but they keep phoning and telling me I owe CNN R50k , I have sent them 2 emails and never even got as much as we received your email and we looking into it.</p> <p> </p> <p>Now they keep phoning my work number and when I answer the phone keeps being put down. I am at my wits need and don't know what to do anymore. </p> <p> </p> <p>Can someone please help me this is really driving me mad</p>

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply10 Aug 2017, 10:56
Official

We refer to the complaint received on 10 August 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Best regards,

NR
Nicarl R's update10 Aug 2017, 11:15
Reviewer Update

Thank you I wait to hear from you, in the mean time can you please ask your Agents to stop calling me today alone I have had 4 calls already