NR
Nicarl R

1 reviews | Active since May 2015

14 Aug 2017, 14:19

FED UP

<p>I have written to Hello Peter before about Brooks and Luyt, they responded saying my query has been lifted to management level and they are looking into it and will get back to me, however i am still inundated with calls from there staff, some talk when i answer the phone and some just simply put the phone down in my ear, please get your staff to stop calling me this is really frustrating</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply18 Aug 2017, 09:21
Official

We refer to the complaint received on 14 August 2017.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.