1 reviews | Active since Sept 2013
EXTREMELY ***********
I was handed over to the attorneys by Standard bank, called&made arrangement on the 18 Dec(Muzi)from the attorneys,for payments of R1200.00 a month& they can debit my account on the 27th of every month,on my pay day. As i didnt want any problems on non payment as some other months by the 2nd am broke.<br> They debited on the 27th Oct&Nov, then the problem started in Dec when they debited my account on the 11th without a reminder of early debits for December. I reversed the payment as i thought they had double debited. On the 12th received a call from them&explained what happened,informing them that they were suppose to communicate with me as my pay date was on the 18 Dec. I gave them permission to re-debit my account on the 18th. Guess what they didn't&on the 20th Bafana called again&demanded to re-debit my account but they didn't&December ended.<br> The 27 Jan they did not debit again&started harassing my mom calling her and treating her with regards to me. Called Bafana and we agreed to debit my account on the 29th,nothing happened till the 4th. Received SMS of default payment called again today Lebo Mokgale kept on putting me on hold&hanging up.<br> <br> HELP
We refer to the complaint received on 4 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 4 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.