SU
S'bu Ubisi

1 reviews | Active since Sept 2020

20 Dec 2021, 14:35

Extremely disrespectful and deserve to have your license suspended for 20 years!!!

Very disappointed in their work ethic’s. After 2-3 year you show up out of nowhere to advise that I owe you 4 months worth of payments after ruining my credit score. No communication, no explanation. Paid you in full for my convenience but still not able to get any response from your consultant or management team even after lodging a formal complaint.

Extremely poor service, extremely poor communication, no respect to clients. Your partnership with FNB is the best by far as you equally disrespectful and care very little about anything else but money you didn’t even earn.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply21 Dec 2021, 07:39
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.