Endless phone calls
<p>My FNB account was handed over to Brooks legal earlier this year, I have payment arrangements in place which is received but their call centre keeps on calling endlessly, when you told the agents about the arrangements all they do is apologise for the call however it has gone far that they even calling next of kin with no explanation. Can someone please get back to me with a valid reason</p>
We refer to the complaint received on 12 April 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 12 April 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.